Our mission:

We at Sosa Cottages are profoundly committed to delighting and satisfying our guests. We are determined to making a difference in our industry as we continually get better to remain at the top.

Our Beliefs:

1. Team work

We will insist on sharing of responsibility, accountability and recognition through the strength of teamwork because by so doing, we will all contribute to overall success of our hotel.

2. Promoting an atmosphere of enthusiasm

We are dedicated to everyone at Sosa Cottages by providing a motivating, caring and rewarding atmosphere. As an industry leader, we endeavour to bring out the best in our people through effective training and meaningful career and personal development.

3. Nothing but the best

We will be an innovative leader in hospitality industry and will consistently improve out services. We will choose the highest quality products and services at the best value from our suppliers.

4. Delighting our guests

We will try to understand our customer needs by listening to their requirements and responding in a competent, adequate and timely fashion. We will tailor and deliver our services to suit their needs and even exceed their expectations by surprising them with our ability to anticipate and fulfill their wishes.

5. Stick to professional ethics

We will observe integrity, fairness and honesty in all our undertakings in internal and external relationships and will consistently stick to our commitments.

6. Acting with responsibility

We will actively work towards the improvement of the environment by becoming responsible members of our communities and industry organisations.

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"Good service, clean rooms, decent WiFi speeds & great food. I stayed at Sosa Cottages and found it be good value for the money spent there."

- Williams Amenya

Contact Us

Feel free to contact us anytime for enquiries. We are glad to hear from you

Phone (+254)-721 387 758
email info@sosacottages.com
web www.sosacottages.com

© 2019 Sosa Cottages
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